ALL RESORT GUESTS MUST MAINTAIN SOCIAL DISTANCING OF 2 METERS AT ALL TIMES AND FOLLOW ALL PUBLIC HEALTH AND SAFETY RECOMMENDATIONS AS SET OUT BY THE PROVINCIAL HEALTH OFFICER.
Shuswap Lake Cabins and Resort – RV & Campground is open and excited for the summer! While our operations will look different this summer, we are so happy to have the opportunity to welcome people that need a vacation and would like to enjoy the beautiful Shuswap! Our team has been working hard to develop a safe environment for our staff, our guests and our community. Guided by the expertise and direction of various organizations, including WorkSafe BC, industry specific organizations and provincial and local health authorities, we have developed a comprehensive summer operating plan that addresses the complex and unprecedented COVID-19 situation. We appreciate your patience, understanding and cooperation and remind everyone to “Be Kind, Be Calm, Be Safe.”.
By booking and visiting with us, you agree that you have read, understand and will adhere to the policies & procedures outlined below. Any guest that is found to be in contravention of these policies & procedures will be asked to leave the property and may be treated with disciplinary action. No refunds will be provided.
FOR THE SAFETY OF RESORT GUESTS AND OUR STAFF PLEASE DO NOT VISIT IF ANY OF THE FOLLOWING APPLY:
- If you are sick or experiencing symptoms of COVID-19 (fever, sore throat, cough, difficulty breathing)
- Live in a household with someone with COVID-19, symptoms of COVID-19 or who is self isolating due to possible exposure to COVID-19
- If you have travelled outside of Canada in the past 2 weeks or been in contact with anyone who has travelled outside of Canada in the past 2 weeks.
STAFF HEALTH & SAFETY
All staff are required to
- Complete daily health screening prior to starting every work shift.
- Be trained and participate in all COVID-19 procedures, including the use of personal protective equipment, enhanced cleaning of work and public areas, and frequent hand washing/sanitizing.
- Follow provincial guidelines to maintain personal health and avoid the spread of COVID-19.
HEALTH & SAFETY ACROSS THE RESORT
- Please follow instructions from our staff. They are here to make the experience a safe and enjoyable one for you.
- All service counters will have glass barriers to separate guests and staff.
- Please follow all instructional signage, including physical distancing markings and directional signage.
- Please sanitize your hands prior to entering our buildings, including washrooms. Hand sanitizer will be available by the entrances of all buildings.
- Our staff will be cleaning high touch surfaces frequently during the day, including payment terminals, after each use.
- Washrooms will be open for guest of The Shuswap Lake Motel & Resort only! The washroom cleaning will be increased throughout the day but we ask all guests to please be considerate and use the wipes provided to clean any surfaces they have touched.
- Please note the following changes to your Shuswap Lake Resort vacation experience due to this world wide pandemic.
KEY MEASURES IN PLACE
- Social distancing required for all hosts and guests at all times.
- Shuswap Lake Cabins and Resort – RV & Campground is your home away from home so rules for your home apply.
- Frequent disinfecting of all high touch areas.
- Hand sanitizer stations at key traffic areas and entrances
- Check in by main guest only.
- Social distancing is in effect! Our campsites will take no more then 8 people on each site
- For big groups on site -no more then 50 people in one area and must maintain the 6 feet social distancing rules
- Stay in your family bubbles (units) and interact with other people in a social distancing manner.
WHAT TO BRING:
- Personal supply of hand sanitizer or wipes
- Your own face masks or other PPE if using them
- They are washed between guests Towels, cloths and all paper products as per usual
- Personal life jackets if you have them
- Your favourite board games! (Shuswap Lake Motel & Resort will not be lending board games since they cannot be effectively sanitized)